READ: Reporting problems

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Jerome Dane
Jerome Dane's picture
READ: Reporting problems

Before posting a question or reporting a bug, please take a moment to glance through this section to see if the issue is already being addressed.

If you are experiencing problems, would like help, or want to report a bug, please answer the following questions to help me figure out what's going on:

  1. What exact version of the extension do you have installed?
  2. What exact version of Firefox or Chrome are you using?
  3. How many from addresses are on your account?
  4. Are you using the latest look and feel?
  5. What details can you tell me about the look and feel or theme you are using?
  6. Do you have any lab tweaks enabled in your Gmail settings?
  7. What other extensions/add-ons do you have enabled?

As always, please remember that I work on this as a hobby, and that all other obligations take precedence.